Please go to their website for the
current information at
www.alteryears.com
Below are a couple of the AlterYears pages needed for ordering.
Contact AlterYears directly to confirm any of
this information!
Shipping & Handling charges for AlterYears
Regular (4 weeks) Rush (4 working days) Express (overnight) - once order is
confirmed available.
|
|
|
|
Sub total amount of Order
|
Regular
|
Rush*
|
Express *
|
Less than $15.00
|
$3.95
|
$7.00
|
$22.00
|
$15.01 - $25.00
|
$4.95
|
$9.00
|
$24.00
|
$25.01 - $35.00
|
$5.95
|
$11.00
|
$28.00
|
$35.01 - $45.00
|
$6.95
|
$13.00
|
$28.00
|
$45.01 - $65.00
|
$8.95
|
$16.00
|
$35.00
|
$65.01 - $85.00
|
$10.95
|
$22.00
|
$41.00
|
$85.01 - $100.00
|
$12.95
|
$28.00
|
$48.00
|
$100.01 - $150.00
|
$15.95
|
$35.00
|
$55.00
|
over $150.00
|
15% of order
|
Call
|
Call
|
* Rush and Express delivery are available in the Continental USA only.
Street address required for delivery. Service subject to merchandise
availability. Every effort will be made to expedite shipment, but we
cannot absolutely guarantee delivery. If you need is urgent, call before
placing your order.
Note: at this time, we do no recommend rush order being sent by e-mail.
Please call.
International Shipping Charges
|
|
|
Sub total amount of Order
|
Regular
|
Air
|
|
|
|
Canada & Mexico |
US rate + 25% |
US rate + 50% |
Rest of the world |
Exact, if billed by credit card |
Exact, if billed by credit card |
|
|
|
|
|
|
Sub total amount of Order
|
Regular
|
Air
|
Canada & Mexico |
US rate + 25% |
US rate + 50% |
Europe |
|
|
Less than $100
|
US rate times 2
|
US rate plus $20 |
$100.01 - $200.00
|
US rate times 2.5
|
US rate plus $35 |
Over $200
|
$45 plus $15 for each additional $75 |
$55 plus $20 for each additional $75
|
|
|
|
Australia/ Asia/Africa |
|
|
Less than $100
|
US rate times 2.5
|
US rate times 3 |
$100.01 - $200.00
|
US rate times 3
|
US rate times 4.5 |
Over $200
|
$55 plus $15 for each additional $75 |
$60 plus $30 for each additional $75
|
AlterYears accepts payment via check or money order in U.S. funds only, or
via MasterCard, Visa, Discover or American Express. We regret that we cannot
ship C.O.D. Purchase orders are accepted from schools and government agencies,
and are due upon receipt. Returned checks are subject to a $25.00 returned check
fee and are automatically referred to a collection agency.
Pricing
We issue our catalog about once a year. Prices may change during a
catalog year. Items will be shipped at the new price or backordered until
payment is due or the order cancelled. All prices are subject to change
without notice.
|
Shipping and Backorders
All items are subject to prior sale and back order. Orders will usually
ship within four weeks via U.S. Mail or UPS. Back ordered items may take
longer than 30 days to ship. While we try to keep our stock current,
sometimes we will have to back order or make a special order for specific
sizes. Backorders with balances due will not be shipped until the balance
due is received.
|
Rush Orders
If you need your merchandise quicker than four weeks, we offer Rush or
Express shipping for an extra charge. If you have a deadline, note it on
your order form. Mark your envelope "Rush" on the outside. Or
better still - call/fax your order to us. Subject to merchandise
availability, we can do 2nd day UPS (Rush) which ships within 2 business
days and takes two days to reach you, or Overnight UPS (Express) within
the continental USA which ships the same day if orders are received before
noon. Consult the order form for Rush/Express shipping charges.
Note: at this time, we do no recommend rushes be sent to us by
E-mail.
|
If we made an error, we'll do everything we can to fix it! Write/fax/call us
and get a return authorization number. We will exchange the item for the correct
one or issue a refund, including your return shipping costs. We must have a
return number to process your refund/exchange!
If the item is not what you wanted, certain items can be returned or
exchanged. Call/write us for a return authorization number for your item.
All returns/exchanges must have a return authorization number or they will be
subject to a 15% restocking fee. All merchandise must be received in
original condition.
| Corset stays: may be exchanged for different lengths if you include
the return shipping costs. Stays may be returned with authorization. |
| Books: may be returned if in original condition. They may be
exchanged if you include shipping. |
| Patterns: may be exchanged but not returned. They must be in
original condition. Include shipping. |
| Cut items: (those ordered by the yard) may not be returned or
exchanged. |
| Custom orders: may not be returned. |
| Other supplies: please contact us, it varies by item. |
Note: this information is just provided as a service until AlterYear's
site is corrected. They have the final right to set their detailed
return policy and to modify shipping changes when prices do change.
This information updated
07/27/09
.
|